Privacy Policy And T&Cs

Privacy Policy

Last updated: 26/9/25

At MATTY COLE PROPERTY INVESTMENTS LTD ("we", "us", or "our"), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website mattycolepropertyinvestments.co.uk , contact us, or use our services.

1. Who We Are

MATTY COLE PROPERTY INVESTMENTS LTD

Email: matty@mcpinvestments.co.uk

Phone: +44 7572 178388

Registered address: 3 Beaufighter Close, Scorton, Richmond, DL106TG

ICO Registration Number (if applicable): ZB872515

2. What Information We Collect

We may collect and process the following personal data:

• Contact Information: such as your name, email address, phone number, and any other information you provide via our forms or email.

• Booking or Enquiry Details: property of interest, preferred dates, number of guests, or other booking-related info.

• Website Usage Data: your IP address, browser type, pages visited, time spent on site (collected via cookies and analytics tools).

• Marketing Preferences: if you opt in to receive marketing from us.

We do not knowingly collect data from children under 18.

3. How We Use Your Information

We use your personal data to:

• Respond to your enquiries or messages

• Manage booking enquiries and related communication

• Improve and maintain our website and services

• Send you marketing emails (only if you’ve opted in)

• Comply with legal obligations

We do not sell or rent your data to third parties.

4. Legal Basis for Processing

We only process your data where we have a lawful basis under UK GDPR. This includes:

• Consent: where you have given us permission (e.g. email marketing)

• Contract: to provide information or services you’ve requested

• Legal obligation: to comply with the law

• Legitimate interests: for running and improving our business (unless your rights override this)

5. How We Share Your Data

We may share your data with:

• Website and email service providers (e.g. hosting or email platforms)

• Analytics tools such as Google Analytics

• Marketing platforms (if you opt in to marketing emails)

• Legal or regulatory bodies where required

All third-party services we use are GDPR-compliant and only process your data on our behalf.

6. Cookies & Tracking

We use cookies to improve your browsing experience, analyse website traffic, and support marketing efforts. This section explains what cookies are and how you can manage them.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your actions and preferences over time.

Types of cookies we use:

• Necessary cookies: essential for the website to function properly

• Analytics cookies: help us understand how visitors use the website (e.g. Google Analytics)

• Marketing cookies: used for advertising and remarketing (e.g. Meta Pixel)

Managing Cookies

You can control and delete cookies through your browser settings. You can also opt out of certain tracking services (such as Google Analytics) by installing browser add-ons or managing your preferences in any cookie banner we provide.

Please note: disabling cookies may affect how the website functions.

7. How We Store and Protect Your Data

We take appropriate technical and organisational measures to keep your personal data secure, including:

• Secure website hosting

• Password-protected systems

• Limiting access to authorised personnel only

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.

8. Your Rights

Under UK GDPR, you have rights regarding your personal data, including:

• Accessing the data we hold about you

• Requesting corrections or updates

• Requesting deletion (where lawful)

• Withdrawing consent (e.g. unsubscribing from marketing)

• Objecting to or restricting processing

• Lodging a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at matty@mcpinvestments.co.uk

9. Links to Other Sites

Our website may include links to external websites. We are not responsible for the content or privacy practices of other sites. We recommend you read their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website with the last updated date shown at the top.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please get in touch:

MATTY COLE PROPERTY INVESTMENTS LTD

Email: matty@mcpinvestments.co.uk

Phone: +44 7572 178388

Registered address: 3 Beaufighter Close, Scorton, Richmond, DL106TG

Matty Cole Property Investments LTD customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

What information we collect, use, and why

We collect or use the following information to provide and improve products and services for clients:

·    Names and contact details

·    Addresses

·    Date of birth

·    Payment details (including card or bank information for transfers and direct debits)

·    Transaction data (including details about payments to and from you and details of products and services you have purchased)

·    Usage data (including information about how you interact with and use our website, products and services)

We collect or use the following personal information for the operation of client or customer accounts:

·    Names and contact details

We collect or use the following personal information for information updates or marketing purposes:

·    Names and contact details

·    Website and app user journey information

We collect or use the following personal information to comply with legal requirements:

·    Name

·    Contact information

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

·    Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.

·    Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.

·    Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.

·    Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.

·    Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.

·    Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.

·    Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:

·    Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

·    Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

·    Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Our lawful bases for collecting or using personal information for the operation of client or customer accounts are:

·    Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

·    Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

·    Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Our lawful bases for collecting or using personal information for information updates or marketing purposes are:

·    Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

·    Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

·    Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Our lawful bases for collecting or using personal information to comply with legal requirements:

·    Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

·    Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

·    Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Where we get personal information from

·    Directly from you

·    Payment Service Provider

·    Website Forms

How long we keep information

1-3 years

For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113 | Website: https://www.ico.org.uk/make-a-complaint | Last updated: 12 June 2025